Halls of Residence Arrival Information 2025/26
When can I move into my halls of residence? Halls...
Source: www.glos.ac.uk. All Rights Reserved. 2025 University of Gloucestershire
Last updated: 14 January 2025
Once you have fully accepted your halls of residence room, you can move into your halls of residence any time from your contract start date.
You do not need a specific booking slot, simply follow the below arrival instructions:
You can plan the journey and find your halls of residence by entering the relevant campus postcode into Google Maps:
Hardwick campus for Avon, Severn & Thames students:
Hardwick Campus reception
St Paul’s Road
Cheltenham
GL50 4BS
Park campus for Jenner, Dowty, Grace, Jenner Tyndale & Challinor students:
Park Campus reception
The Park
Cheltenham
GL50 2RH
Oxstalls campus for Birdlip, May, Crickley, Chalford, Coopers, Robinswood and Ermin Hall students:
Oxstalls Campus reception
Oxstalls Lane
Gloucester
GL2 9HW
Pittville Student Village for all Pittville halls of residence:
Laurie Lee reception
Pittville Student Village
Albert Road
GL52 3JG
View all maps and halls addresses. You can also find maps of each University Campus here: Hardwick, Park, Oxstalls & Pittville.
Key collection: Your keys will be available to collect from our University Security teams who are based on campus 24 hours a day. Please call the relevant number below at least one hour before arrival to ensure they are present. You may also receive your student card which will get into your halls block. However, this might not be available. If your student card is not present, you will find a temporary door code written on the key envelope to access your block.
Oxstalls Campus Security: (for Oxstalls and Ermin keys) 07793 245017
FCH Campus Security: (for Hardwick keys) 07736 692087
Park Campus Security: (for Park Villas and Challinor keys) 07801 183630
Pittville Student Village reception: 01242 715069
Pittville Student Village Access key card collection: If you are moving into Pittville Student Village, please follow these instructions:
On arrival, please report to Pittville Laurie Lee reception (see map for location.) You can contact them directly on 01242 715069 if required. You will receive your student card which will get into your Halls, block, floor, and room (if your student card is unavailable, you will be issued a temporary access card until you have your student card.)
Please complete your Pre-Arrival halls Induction which can be found in your halls portal and selecting the ‘Your halls induction 2024 25’ tab. Now follow the simple process and carefully read through each page before accepting. The induction has been designed to help you get ready for life in halls of residence. You should aim to spend at least 5 minutes reading each page.
This compulsory process needs to be completed by all incoming halls students before arrival.
Your Residential Support Adviser* has also recorded a compulsory halls induction talk for you. This video features essential information so ensure you watch it all in advance of arrival. Please click on the link below for your specific halls to view the relevant halls induction video:
What will my postal address be and where are my halls? Your postal address will be your halls/block name and room number (found in your room offer within the halls portal) followed by the relevant Halls address found on our maps and addresses page. This page also features a map of Cheltenham and Gloucester showing the locations of all University of Gloucestershire halls of residence.
Could you help me with directions? You can plan the journey to collect your keys by entering the relevant campus postcode stated above into Google Maps (Hardwick: GL50 4BS, Park Campus: GL50 2RH, Oxstalls Campus: GL2 9HW.)
For Ermin students, the below link provides directions from your Oxstalls key collection point to your new halls: From Oxstalls Campus (GL2 9HW) to Ermin Hall (GL1 3JP)
Is cleaning provided in rooms and communal areas? No, a cleaning service will be provided in the stairwells, However, it is the students responsibility to keep rooms, kitchens, communal areas and corridors and communal toilets (where provided) clean along with transporting rubbish and waste to the relevant bins.
Is bedding included and what size is my bed? Bedding is not provided. All halls rooms feature a standard size single bed.
Pittville only: All Pittville rooms* feature a 3/4 size bed (also known as a small double.) These beds are 120cm X 190cm/ 4′ X 6’3″ in size. *Pittville Studio rooms feature a standard size double bed.
I have accepted my room but no longer require it, what should I do? If you notify us on or after your contract date, you will be liable for rent for the year unless a suitable replacement student is found. See your halls of residence terms & conditions for full details.
How do I access the internet in my room/halls? All halls feature fast internet access Wi-Fi. View the following instructions to connect to the Wi-Fi.
Pittville only: All Pittville halls rooms feature wired and Wi-Fi internet. Access instructions will be provided in your halls handbook and welcome pack.
How much does halls cost? You can find full information regarding 2024/25 halls rent here.
How is rent taken for halls of residence? Rent is paid in three instalments via direct debit on:
2024/25 September to June students:
1st Instalment: 7 October 2024
2nd Instalment: 13 January 2025
3rd Instalment: 12 May 2025
2025 January to December students:
1st Instalment: 10 February 2025
2nd Instalment: 02 June 2025
3rd Instalment: 29 September 2025
This is to coincide with when students receive their loans.
What support is offered to halls students?
Your Residential Support Adviser (RSA) RSAs offer pastoral care and welfare advice to students in halls of residence. They help students settle in and provide support throughout the year. Another part of the role is to ensure all students abide by the halls of residence terms and conditions.
Each Residential Support Adviser covering the blocks below:
Joe Blackton: Hardwick Halls of Residence, Pittville Student Village: Crook, Mason, Moore, Parker and Potter Enhanced Blocks
07801183628 [email protected]
Nicole Warfield: Park Villas & Challinor, Pittville Student Village:all Original blocks & Foley Townhouse
07801183626 [email protected]
Harry Hawkins: Oxstalls Halls of Residence, Ermin Hall. Pittville Student Village: Raikes & Jones Enhanced Block
07801183634 [email protected]
RSA’s work 11.30am-7.30pm – Monday to Thursday & 11.30am-7pm – Friday
Halls are also supported by 24/7 security, cleaning and maintenance teams who aim to make your stay as productive and enjoyable as possible.
How to register with a GP: We will be sending out information to you via email in August 2024 to register with your local doctors’ surgery before arrival. You can find out more about your local surgery below:
For those students living in Cheltenham, the Underwood Surgery provide a full range of general medical services. For full details, please see the surgery website. To register for Underwood Surgery simply complete their registration process.
For those students living in Gloucester, the Alney Practice is very close to Oxstalls Campus and offers a full range of general medical services. For full details, view the surgery website. To register simply complete their web-based registration form along with the Student medical questionnaire and Register for online services
What do I need to bring? You can find this information in our guide.
Is it possible also to stay in halls again during the second year? Yes, students can live in Halls for each of their academic years. Information regarding returning to halls for the next academic year will be sent to halls students in November 2024.
Can I extend my stay in halls after my 2024/25 halls contract ends in June 2025? Short extensions will only be agreed if the course requires it. However, there will be halls options available during the summer period for students who want to remain, but this would involve moving to a different halls complex. An email will be sent to all halls students regarding summer accommodation options in March/April 2025.
I have a car; can I bring it with me if I live in halls? Unfortunately, students living within halls of Residence are not allowed a car in Cheltenham or Gloucester. The only exception is normally for students with disabilities or medical conditions. Permission is only given once a letter from a medical professional is provided specifically stating the need for a motor vehicle due to a medical condition/disability.
Do I need to get room insurance if I live in halls? Did you know that some contents insurance is included during your stay in Halls of Residence. We would recommend each student confirms their cover to see what is covered in detail along with giving you the option to cover additional gadgets and possessions that aren’t already covered. To do so, either download the Howden for Students app (details below) or visit the Howden for Students website (previously known as Endsleigh).
Download for Android
Download for iOS
You can also find some more information about what is covered in contents insurance on Howden’s website.
Do I need a TV licence if I live in halls? Yes, if you have a TV in your room or watch content on any other device. View TV licensing information.
Facebook: Why not join our official 2024/25 Facebook page for your halls complex? This is a great way to meet your future hall-mates before arrival! We will also be updated these pages with the latest accommodation news. Simple open the link below for your halls complex and select ‘Join Group.’ Accommodation staff with then authenticate and provide access during office hours Monday to Friday.
Oxstalls Facebook group
Ermin Hall Facebook group
Park Villas & Challinor Facebook group
Hardwick Facebook group
Pittville Student Village Facebook group
Please note that you will only be authorised access you the halls complex you are housed. Any external advertising posted by users will be removed and ongoing issues may lead to users being removed.
How do I report maintenance issues in University Halls of Residence?
Reporting maintenance issues in Oxstalls, Ermin Hall, Park Villas, Challinor and Hardwick Halls of Residence: To report a problem, log onto University internet (Eduroam, see below instructions) and find Accommodation in MyGlos Help, at https://facilities.glos.ac.uk. Click ‘Log a Maintenance Job Here’ and enter your contact details, room number and a brief description of the issue. For location, select your campus. For building, select your Halls name.
Emergency issues: Please call 01242 714888, your call will be handled 24/7.
Reporting maintenance issues in Pittville Student Village Halls of Residence: to report a problem, please email your name, contact number, room number, hall and campus with a brief description of the issue to [email protected] or call 01242 715069. Please note the email address is for non-emergency issues only and is only viewed between 9am-5pm Monday to Friday.
Emergency issues: please call 01242 715069 immediately to report any issues that need urgent attention. This number is staffed 24/7 and the operative will coordinate with contracted services (if required).
Unfortunately, we are unable to offer Halls tours apart from the ones provided on University Open Days. However, we also offer a comprehensive list of Virtual Tours that are accessible online anytime:
If you have any general accommodation questions, please feel free to call 01242 714544 or email [email protected]
Halls maps and addresses
Rent costs for halls of residence 2024/2025
Apply for a TV licence
Endsleigh insurance cover
Halls of residence disciplinary procedures
What do I need to bring? (Pittville)
What do I need to bring? (excluding Pittville)
Halls of residence terms and conditions
Managed Halls of Residence Appliances
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